Compliance

Environment, Sustainability & Governance

At ADVANCE®AI, we lead by example, making ESG a core part of who we are. Our commitment

to sustainability, inclusivity, and fairness drives everything we do—from achieving net-zero emissions to empowering communities and fostering a diverse workplace.

In March 2024, we were honoured to receive a Silver Sustainability rating, recognising our dedication to building a better, greener future.

Information Security

We are committed to maintaining the highest standards of information security and have a full Information Security Management System covering our entire application. Our certification number is: ISMS-AD-020325 and it can be viewed on the register for our certification body by clicking here.

Data Privacy

ADVANCE®AI aims to be compliant with local data protection laws in all territories in which we operate. We do not hold more data than is necessary and we are Secure By Design as we do not store audio or transcripts post processing. We are fully GDPR compliant.

AI Governance

As an industry leader in AI-powered solutions for the pharmaceutical sector, we understand the responsibility that comes with using artificial intelligence to analyse sensitive communications and interactions. We have a dedicated AI Governance team, made up of both internal and external industry experts, who ensure we meet our ethical and legal obligations. For more information on how achieve this, please view our AI Policy and AI Commitments & Principles Policy.

The EU AI Act is coming into effect and certain aspects will start to apply as early as 2025. Are you ready for it? We are. For more information on the EU AI Act, click here.