Careers
Join our team
We currently have 4 positions available
Product Manager
ADVANCE® AI is seeking a hands-on Product Manager to own the product development and delivery for our third-party integrations and Medical Science Liaison (MSL) products. As part of our growing product team, you'll work alongside our Lead Product Manager to shape how our platform connects with external systems and serves the needs of MSL and clinical users. This role requires someone who thrives in rapid-growth environments, can establish solid product practices while maintaining velocity, and brings a wealth of experience from high-growth environments. You'll need to be AI-literate from day one and comfortable working with modern AI tooling and workflows. Reporting to the Lead Product Manager, you'll contribute to the strategic product thinking with hands-on execution. You'll shape product direction for your domains while also serving as product owner when needed. You'll work across the organization—from supporting sales conversations about integration capabilities to partnering with compliance on regulatory requirements—synthesizing diverse needs into cohesive product strategy. Success requires strategic thinking, leadership through influence, excellent stakeholder management, and the ability to move seamlessly between vision and execution.
Clicking the above link will take you to HR Partner for more details and application form
Customer Success Manager - DACH region
The Customer Success Manager (CSM) is responsible for the successful delivery, adoption, and ongoing development of assigned ADVANCE®AI programs. Acting as the primary day-to-day contact for clients, the CSM builds strong strategic relationships with stakeholders across Commercial, Medical, and Operational functions to ensure customers achieve measurable value from ADVANCE®AI solutions. Working closely with the VP Customer Success and cross-functional internal teams, the CSM coordinates customer onboarding, program rollout, training, engagement, and ongoing support activities to ensure successful execution against agreed objectives, timelines, and success metrics. The role requires proactive management of customer needs, identification of potential risks and opportunities, and continuous alignment between customer expectations and ADVANCE®AI capabilities. The CSM also plays a key role in driving customer satisfaction, retention, and growth by supporting renewals, identifying expansion opportunities, facilitating strategic business reviews, and translating customer feedback into actionable recommendations for product and service evolution. This position requires a highly motivated, consultative, and customer-focused individual who thrives in a fast-paced, high-growth SaaS environment.
Clicking the above link will take you to HR Partner for more details and application form
Director Client Relations
The Director, US Client Relations is responsible for supporting the growth of the US business for ADVANCE®AI, becoming a trusted partner with clients, and coordinating consistent delivery of centrally driven programmes, through the US Customer Success team. The role is primarily focused on new business acquisition, while also supporting strategic account growth and client retention within existing customers.
Clicking the above link will take you to HR Partner for more details and application form
Senior AI Engineer
The Senior AI Engineer is a highly experienced engineer responsible for designing, delivering, and continuously improving production-grade AI systems across the organisation. Our product centres on conversation transcription and translation, speaker identification, and AI models that analyse sales methodologies and skills, so this role sits at the heart of how we drive sales revenue, deliver a high-quality service that scales, and develop our pharma-specific product pipeline. The role combines deep, hands-on AI engineering with pragmatic innovation. You will work on complex AI initiatives end-to-end and partner closely with product, engineering, and commercial teams to ensure AI delivers measurable business value.
Clicking the above link will take you to HR Partner for more details and application form